Joseline Regrow Miracles LLC
At Joseline Regrow Miracles LLC, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward Return Policy to ensure a hassle-free experience. Please read the following guidelines carefully to understand our return process:
1. Eligibility for Returns:
1.1. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it.
1.2. We only accept returns for products purchased directly from Joseline Regrow Miracles LLC. If you purchased our products from a third-party retailer, please refer to their return policy for assistance.
2. Timeframe for Returns:
2.1. You may request a return within [number of days] from the date of delivery. If [number of days] have passed since you received your order, unfortunately, we cannot offer a refund or exchange.
3. Return Process:
3.1. To initiate a return, please contact our customer support team at [email address] within the specified return timeframe. Provide your order number, the item(s) you wish to return, and the reason for the return.
3.2. Once your return request is approved, we will provide you with a return authorization number (RA number) and further instructions on how to proceed.
4. Shipping and Handling:
4.1. Customers are responsible for the return shipping costs, unless the return is due to our error or a defective product.
4.2. We recommend using a trackable shipping method for your return to ensure its safe delivery. Joseline Regrow Miracles LLC is not liable for any lost or damaged items during the return shipping process.
5. Inspection and Refunds:
5.1. Upon receiving your returned item, our team will inspect it to verify its eligibility for a refund.
5.2. If the return meets our return policy criteria, we will process the refund to the original payment method used for the purchase. Please allow [number of days] for the refund to reflect in your account, as processing times may vary based on your payment provider.
6. Non-Returnable Items:
6.1. Certain items are not eligible for returns, including:
– Products not purchased directly from Joseline Regrow Miracles LLC.
– Items that are not in their original condition or packaging.
– Products with obvious signs of use.
– Gift cards or digital products.
7. Exchanges:
7.1. We currently do not offer direct exchanges. If you wish to exchange a product, please follow the return process to receive a refund and then place a new order for the desired item.
8. Damaged or Defective Items:
8.1. If you receive a damaged or defective product, please contact our customer support team immediately at [email address] to arrange for a replacement or refund. Please include a description of the issue and a clear photo of the damaged or defective item.
9. Discretionary Returns:
9.1. In some cases, at our sole discretion, we may accept returns outside of the specified return period or without a return authorization number. However, such returns may be subject to a restocking fee.
10. Changes to the Return Policy:
10.1. Joseline Regrow Miracles LLC reserves the right to modify or update this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or need further assistance regarding our Return Policy, please contact us at [email address] or refer to the contact information provided on our website.
Thank you for shopping with Joseline Regrow Miracles LLC!